Configuring options for Slot Availability

This article will help you understand and set the different options for Slot Availability located in Advanced Settings > Slot Availability.

Access the Advanced Settings

Log in to your Vetstoria Dashboard, and navigate to the Slot Availability tab by clicking on Settings > Advanced Settings > Slot Availability.
 

Duration to the Furthest Available Slot

Sets the future availability of bookable appointments. In this example, a client would not be able to book an appointment any further than 1 month from now. We would recommend setting this at 3 months. 

Available Options : 

• 2 Weeks

• 1 Month

• 2 Months

• 3 Months

• 6 Months

• 8 Months

• 12 Months

• 18 Months

Cancellation / Amendment Notice Period

Sets the period of time that you wish to allow prior to an existing appointment to allow that appointment to be cancelled. In this example, if your appointment was at 2pm, you would have to cancel it before 11am. After 11am, the appointment cannot be cancelled, and the customer will be directed to call the clinic.

Available Options:

• None

• 15 Minutes

• 30 Minutes

• 1 Hour

• 2 Hours

• 3 Hours

• 6 Hours

• 9 Hours

• 12 Hours

• 18 Hours

• 24 Hours

• 36 Hours

• 48 Hours

Weekend Slots

Use the toggle switches to enable the days of the weekend available for booking via the booking tool.

 

If you have any questions or need further help, please use the 'submit a request' form at the top of this page to reach out to our support team.