Setting a custom duration for appointment types

This article will walk you through the process of configuring a custom duration for your Appointment Types

Please note that if you wish to enable this feature, you must first contact Vetstoria Support.

Once this feature is enabled for you, the system will display a new tab under your appointment settings called "Custom Duration"


Clicking this tab will take you to a screen where you can create rules for the duration of your appointment types. To get started, click on "+Add a New Rule"

 

 

1. Name: Give a meaningful name to your rule. A good example would be "Appointment types for Dr Harry".

2. Appointment types: Select the appointment types that apply to this rule.

3. Clinicians: Select the applicable clinicians.

4. Duration: Specify the duration that you would like to apply for these appointment types.

Active: Enable or disable the rule using this toggle button.

This feature cannot be set up if you are using a setup where your diaries/calendars are shared between vets or if you have not selected the  "individual clinician" slot display option in your Advanced settings.

If you have any questions or need further help, please use the 'submit a request' form at the top of this page to reach out to our support team.