Populating 'Address' fields in Merlin V3

Login to Vetstoria > Click Settings > Advanced Settings

Enable the following settings:

01. Enable the toggle for the setting ‘New Client Form’

02. Select the setting ‘Mandatory’ / ‘Optional’ for the ‘Address’ Field Name

03. Enable the toggle for the setting ‘Post Code’ 

Screenshot 2025-07-23 125450.png


Then, the following fields on the Vetstoria booking tool will be mapped to the Merlin address fields as below:

1. Address line 1 (Vetstoria) = Address: Line 1 (Merlin)

2. Address line 2 optional (Vetstoria) = Address: Line 2 (Merlin)

3. City (Vetstoria) = Town (Merlin)

4. Postcode (Vetstoria) = Postcode (Merlin)

Below is a sample screenshot of how the values for the address fields will be displayed in Merlin when the above fields have been enabled.

Screenshot 2025-07-23 130055.png

In the event, the mentioned settings in Advanced Settings are not enabled, the address fields in Merlin will be populated with the text ‘Not Provided’.
 

If you have any questions or if you need further help, please use the 'submit a request' form linked at the top of this page to reach out to our support team.  

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