Prerequisites: Ensure that the Address property fields in ezyVet are not configured as "Required".
Navigate through the steps below to understand how this is done.
Click on Admin > Click on Products dropdown > Click on Settings
Click on Record Properties > Select Properties: Address > Ensure the "Required" fields are unchecked > Click on Save.
Log in to your online/direct booking platform > Click Settings > Advanced Settings
Enable the following settings:
1. Enable the toggle for the setting ‘New Client Form’.
2. Select the setting ‘Mandatory’ / ‘Optional’ for the ‘Address’ Field Name.
3. Enable the toggle for the setting ‘Post Code’.
Then, the following fields on the online/direct booking platform will be mapped to the contact file in ezyVet.
1. Address line 1
2. Address line 2 optional
3. City
4. Postcode
Below is a sample screenshot of how the values for the address fields will be displayed in ezVet when the above fields have been enabled.
In the event, the mentioned settings in Advanced Settings are not enabled, the address fields in ezyVet will be populated with the text ‘Not Provided’.
If you have any questions or if you need further help, please use the 'submit a request' form linked at the top of this page to reach out to our support team.
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